SEH BAC

(33)

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Website www.sehbac.com

Very impressed with your representative He explained very well to what I required with no hard sell tactics which I liked. If the rest of the contract is carried out in the same manner I will have no problem in recommending your company. Many thanks. Ivan.

Poorly manufactured windows, they havent been in 2 years yet and 3 locking mechanisms have gone leaving my property at risk. Initially 2 went and i had to wait 3 weeks for them to be repaired, whilst waiting i had to tape my windows shut on the outside to stop my cat from pushing it open at her pleasure. Now a 3rd has gone and I have been advised there are No appointments to rectify the issue for 7 weeks! which is a security problem for my property. Which i find absolutely atrocious.

Had front door replaced with new one - fitted it a fortnight later took the old one away, husband of 97 cannot open it and I need two hands and incredible force to get the key round in the lock to open it, now saying it wasn't measured properly in the frame or some other problem- they haven't gone into detail about what has gone wrong - no one rings up telling what is happening waiting on manufacturer to come back with something to rectify it - ongoing since beginning of October. This is not good enough, very quick to take your money but the aftersales service is appalling